Define and execute a global post-sales strategy to accelerate customer value and growth.
Lead large distributed teams across Professional Services, Customer Support, and Success.
Partner with Product and Engineering to turn customer insights into product improvements.
This company is a partner of Jobgether, focusing on enterprise cloud and AI solutions. They are a large, distributed global organization with over 200 employees, fostering a culture of accountability, transparency, and inclusion.
Own the end-to-end onboarding process for new customers from kickoff to adoption.
Map contractor processes and rebuild them as workflows inside the platform.
Use AI to automate onboarding and support scaling without headcount growth.
They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.
Own adoption, retention, and expansion across a large, pooled portfolio of Scaled-segment customers through a one-to-many motion.
Design and execute scalable customer journeys that drive fast time-to-first-value and consistent activation.
Provide hands-on technical guidance, including demos and API integration support, for developer and technical audiences.
Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, powering the Voice AI economy. With over 1,300 organizations and backed by a Series C, they maintain an AI-first culture focused on rapid innovation.
Drive customer success and value realization for enterprise clients, ensuring adoption and measurable outcomes.
Act as a trusted advisor guiding AI-driven transformation and building strong stakeholder relationships.
Identify and drive expansion opportunities across new use cases and automation initiatives.
Parloa makes every customer conversation effortless through agentic AI for customer experience. We have powered over one billion interactions and are backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, with a culture of fast execution and direct feedback.
Manage a large portfolio of SMB customers, focusing on retention and product adoption.
Build and maintain strong customer relationships, acting as the main point of contact.
Drive customer satisfaction and growth by leveraging AI tools and usage analytics.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform for accounting professionals. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work certification and Fortune's Best Small Workplaces list.
Own the requirements for each onboarding, tracking every open item to completion.
Coordinate across internal teams to ensure deliverables are on time and escalate risks proactively.
Manage multiple concurrent onboardings and support customer communication, growing into direct ownership.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. Backed by Insight Partners and Andreessen Horowitz, we have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.
Build and implement a scalable engagement strategy to foster user adoption for a portfolio of clients.
Maintain deep knowledge of PeopleGrove platforms and translate capabilities into tactical recommendations.
Build trusted relationships with client administrators and monitor adoption metrics to identify risks.
PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes through student and alumni lifecycle engagement. With over 16 years of industry leadership and a dedicated team of over 100 professionals, they offer innovative software solutions to scale and optimize programs.
Serve as a strong advocate for customers and end users, representing their needs within the organization.
Build trusted day-to-day relationships with customer stakeholders and ensure they fully leverage Lightning Bolt Scheduling.
Lead process improvement and optimization initiatives that drive measurable value for customers.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and $100M+ in annual revenue, fostering a collaborative culture focused on innovation.
Serve as a trusted advisor to clients post-sale, ensuring measurable value and success.
Collaborate cross-functionally with sales, product, and technical teams to drive client growth.
Track success metrics like adoption, renewals, and churn to improve customer health.
Xsolla is a global commerce company providing tools and services to help video game developers fund, distribute, market, and monetize their games. With over 1,500+ game developer partners, they are headquartered in Los Angeles and focus on supporting indie to AAA studios.
Create and own quarterly success strategies to identify churn risks and maximize revenue.
Build strong relationships with customers, using empathy to become an expert at driving value with Karbon.
Manage renewals, monitor customer health, and advocate for customers internally to drive retention and expansion.
Karbon is the global leader in AI-powered practice management software for accounting firms. The company is well-funded, ranks #1 on G2, and has a people-first culture recognized by Great Place To Work certification and Fortune's Best Small Workplaces list.