Remote Customer service Jobs • Customer Success

As the face and voice of Deel for our clients, both internally and externally, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. Serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Be an internal advocate for clients with Deel by championing new products and capabilities.

Customer Success Managers ensure Trimble Transportation customers have an incredible experience while achieving their desired objectives by building thriving partnerships with clients, aligning customer business goals to an approach that maximizes value realization from Trimble Transportation products and solutions. This role ensures high customer satisfaction levels, successful engagement with products, increased retention and growth.

As a Practice Operations Partner, you will be a vital part of our specialized Customer Success team, serving as the primary operational liaison between our clinicians and Osmind offerings. Your focus will be on optimizing practice workflows, ensuring smooth adoption and ongoing use of our EHR and RCM services, and ultimately enabling clinicians to focus on patient care.

As a CSM, you'll manage relationships to boost retention and growth by spotting up-sell, cross-sell, and churn-risk early. You will develop solutions to meet client goals, deliver platform training, guide on contracts, configurations, ad tracking, finance, and reporting, and drive platform adoption.

This is a fast-paced opportunity within a rapidly growing company. You’ll work directly with real families facing real challenges, empowering underserved communities to take one of the most transformative steps of their lives: accessing quality care. You will own and drive family growth by making 50–60 calls per day to prospective families, build and manage the pipeline, and champion our families providing support and guidance as they navigate the complexities of healthcare.

As a Veeva OpenData Customer Success Manager (CSM), you will serve as the primary product expert and strategic partner for clients, guiding them to maximize the value of their OpenData solution and achieve their business objectives. The CSM acts as a clear, strategic point of contact for OpenData, providing expert guidance, managing escalations, and advocating for the client's needs and product evolution internally.

Manage MENA customers, proactively drive adoption and retention, and build relationships to ensure maximum impact. Work with Customer Success Managers and Account Directors as the primary partner contact; orchestrate efforts to keep adoption and usage high while driving value recognition. Provide best use cases and consulting to help partners use our products effectively.

As a Customer Success Manager at Toku, you will own a portfolio of clients and guide them through their entire customer lifecycle, from onboarding and implementation to ongoing HR, payroll, and benefits operations. This role combines client management with operational expertise, which requires you to solve compliance challenges while driving process improvements in a fast-scaling startup environment. You will be the primary point of contact for your clients.

Our team is looking for a proven Customer Success Manager to guide our customers through an environmental sustainability digital transformation, driving business and technical value for customers.

As a Customer Success Manager, you’ll be the strategic partner and trusted advisor to digital health companies scaling care delivery using Healthie. You’ll own post-implementation success across a portfolio of enterprise customers, ensuring long-term adoption, satisfaction, renewals, and growth. This role is perfect for someone who thrives at the intersection of healthcare operations, SaaS technology, and relationship management.