Remote Customer service Jobs • Customer Success

As a Customer Success Manager at Secureframe, you will be an integral part of our team, ensuring client success and satisfaction by nurturing relationships, understanding needs, and aligning services with business objectives. This role involves close collaboration with various teams and focuses on managing customer activities, analyzing engagement, and driving renewals, all while refining processes for greater efficiency.

As a tech-savvy Customer Success Manager, you will own relationships with about 200 customers, onboarding new enterprise accounts, understanding their needs, and helping them succeed using our products. You'll identify expansion opportunities, gather feedback, and share insights across the organization, collaborating with Product, Sales, Support, and Business Development teams. This is a full time remote position.

As a Senior Customer Success Manager, you will manage a larger and more complex book of business, leading high-impact customer engagements, expansions, and rollouts. You will act as a trusted advisor to executive stakeholders, proactively drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate complex customer landscapes will be crucial to the role’s success.

Join Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals. As a valued member, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Remote work allows you to craft a work-life balance. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.

Drive the success of Procore’s Enterprise customers. Serve as the product champion of Procore and as a subject matter expert. Help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. Provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. Partner closely cross-functionally with Sales, PS, Support, Product and Marketing.

An entrepreneurial, analytical, and relationship-obsessed Customer Success Manager is wanted to build systems that support a growing number of subscription customers. This role supports the management of relationships from onboarding through to renewal and beyond, aiming to provide the best client experience possible.

The Customer Success Manager executes foundational customer success strategies to ensure customer satisfaction, drive product adoption, and help customers achieve their business goals. This role focuses on building and maintaining strong customer relationships, providing proactive support, and driving measurable outcomes such as improved customer health, retention, expansion and satisfaction.

As a Customer Success Manager at Workday, you'll play a pivotal role in ensuring key customers realize maximum value from their Evisort investments through comprehensive adoption and value engagements. Prioritizing delivering exceptional experiences that support customers throughout their business lifecycle through regular reviews and engagements, you will ensure your customers realize value and uncover adoption opportunities.

Make Juro’s customers successful by proactively solving their problems with contract automation, being a trusted advisor, voice and source of guidance while identifying opportunities to help customers expand their use of their platform. You will own a high‑value book of business, build genuine champion relationships, and be the face of Juro for some of the world’s fastest‑growing companies.

The Customer Success Manager plays an important role in helping our Enterprise customers transform the way they assess security risk. The SecurityScorecard Customer Success team manages relationships, delights customers, understands our customers’ organizational goals, helping them operationalize our platform and become more secure. You'll own and manage customer relationships with customers, ensuring their happiness and communicating the value of our product to drive deeper engagement.